Returns & Exchanges

We want you to love your handmade vegan products, but if you are not completely satisfied, we offer a 30-day return window for items in their original, unused condition. Due to the natural and hygienic nature of our beauty products, items must be unopened to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Email our support team with your order number and the reason for your return to receive a Return Authorization Number.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original eco-friendly packaging to ensure they are not damaged during transit.

• 3.
  Ship the Items

  Affix the provided return label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned natural products, we will process your refund to your original payment method within 5-7 business days.